ECTS credits ECTS credits: 4.5
ECTS Hours Rules/Memories Hours of tutorials: 14 Expository Class: 4 Interactive Classroom: 18 Total: 36
Use languages Spanish, Galician, English
Type: Ordinary Degree Subject RD 1393/2007 - 822/2021
Departments: English and German Philology
Areas: English Philology
Center Faculty of Business Administration and Management
Call: First Semester
Teaching: With teaching
Enrolment: Enrollable
This course is a continuation of the subjects covered in Inglés para la Gestión Empresarial I. The course combines both theoretical concepts and practical know-how and focuses on the development of reading, listening, writing and speaking skills. Students will reinforce the concepts learnt and improve both language and Business English skills through practical examples and authentic documents related to the topics dealt with (financial documents, emails, phone calls, letters, orders, invoices, transport and payment documents, etc.).
The aim of this course is to raise the proficiency level of students in English with a particular focus on Business English. It aims to prepare students for working in the business sector.
At the end of the course students should reach an English language level between Common European Framework Reference B1 and B2.
This course will help students to:
• gain confidence speaking English in work situations
• learn and use a range of business terms and vocabulary
• become more fluent in terms of expressing, discussing and analysing business concepts and ideas
• improve listening in business and economic contexts
• develop reading comprehension of authentic business texts
• recognise and make effective use of a wide range of business text types
The course has three modules:
1.- International Trade
• Making enquiries
• Replying to enquiries
• Requesting quotations and negotiating
• Placing orders
• Replying to orders
2.- Transport and Insurance
• Looking for shipping advice
• Sending goods
• Making complaints
• Responding to complaints
3.- Banking and Finance
• Choosing a payment method
• Writing payment reminders
• Replying to payment reminders
Each module is divided into two main sections:
Business Theory:
This section presents different business topics through reading texts and documents and includes comprehensive exercises, vocabulary, listening activities, speaking and writing tasks.
Business Language and Skills:
This section focuses on vocabulary (words and phrases), language functions, and the skills needed to deal with different business situations in the international trade field. This involves mastering different skills, knowing specific terms and concepts, and learning the structures and vocabulary to perform different functions in English.
I. BASIC:
SMITH, A. (2013). Best Commercial Practice. Eli.
• Any grammar practice suitable for intermediate and upper intermediate level (see below: 1 GRAMMAR AMD PRACTICE section).
• A bilingual English-Spanish, Spanish-English dictionary and a good Business English dictionary (see below: 2 DICTIONARIES section).
II. COMPLEMENTARY:
SKOESTER, A., PITT, A., HANDFORD, M. & LISBOA, M. (2012). Business Advantage (Intermediate). Cambridge University Press
1 GRAMMAR AND PRACTICE
ALEXANDER, L.G. (1990). Longman English Grammar Practice. Longman
BRIEGER, n. & SWEENEY, s. (1994). The Language of Business English: Grammar and Practice. Prentice Hall
CUDER DOMÍNGUEZ, P. y R. LÓPEZ (2005). Gramática Oxford para estudiantes de inglés: Bachillerato. Oxford U.P.
DUCKWORTH, M. (2003). Business Grammar and Practice. Oxford U.P.
EASTWOOD, J. (1999). Oxford Practice Grammar. Oxford U.P.
MURPHY, R. (2002). English Grammar in Use. Intermediate. Cambridge U.P.
SWAN, M & C. WALTER (1997). How English Works. Oxford U.P.
http://www.edufind.com/english/grammar/index.cfm
http://www.englishpage.com/grammar/
2 DICTIONARIES
Cambridge International Dictionary of English. Cambridge U.P.
Diccionario Oxford Inglés Español, Español-Inglés. Oxford U.P.
Oxford Dictionary of Business English. Oxford U.P.
Longman Business English Dictionary. Longman.
Diccionario Oxford Business Español-Inglés Inglés-Español. Oxford.
LOZANO IRUESTE, J.M.; Diccionario Bilingüe de Economía y Empresa. Pirámide
https://www.oed.com https://dictionary.cambridge.org/
http://www.learnersdictionary.com/
http://www.ldoceonline.com/
http://www.thefreedictionary.com/
http://thesaurus.reference.com/ http://www.wordreference.com/
3 VOCABULARY
FLOWER, J. (1990). Build your Business Vocabulary. Language Teaching Publications
HORNER, H. & P. STRUTT (1996). Words at Work. Cambridge U.P.
LEWIS, M. (Ed.) (1987). Idioms at Work. Language Teaching Publications
MASCULL, B. (1996). Key Words in Business. HarperCollins Publishers
MASCULL, B. (2002). Business Vocabulary in Use: Intermediate. Cambridge U.P.
REMACHA, S & MARCO, E (2007). Professional English in Use ICT. Cambridge
4 BUSINESS ENGLISH
ASHLEY, A. (1984). A Handbook of Commercial Correspondence. Oxford U.P.
BRUCE, K. (1992). Telephoning. Longman
ELLIS, M. & N. O'DRISCOLL (1987). Socializing. Longman
FARRAL, C. & M. LINDSLEY (2008). Professional English in Use: Marketing. Cambridge U.P.
KERRIDGE, D. (1988). Presenting Facts and Figures. Longman
NATEROP, B.J. & R. REVELL (1997). Telephoning in English. Cambridge U. P.
O'DRISCOLL, N. & A. PILBEAM (1987). Meetings and Discussions. Longman
PRODROMOU, L & LUCIA BELLINI (2012). Flash on English for Commerce. ELI
SMITH, A. (2013). Best Commercial Practice. ELI
STRUTT, P. (1995). Longman Business English Usage. Longman
5 PRONUNCIATION
HANCOCK, MARK (2003). English Pronunciation in Use. Cambridge U.P.
6 FURTHER PRACTICE
http://esl.about.com/od/intermediateenglish/
http://www.bbc.co.uk/worldservice/learningenglish/
http://www.learnenglish.org.uk/
http://www.elionline.com
LEARNING OUTCOMES
Students who take this module must…
C1. Apply effective communication skills in a business and technological environment, both in their own languages and in English HD1. Use, prepare and communicate information in a foreign language.
HD5. Handle oral and written communication in a precise and clear way to convey knowledge, methodologies, information, results, problems and solutions.
HD6. Demonstrate capacity for autonomous learning and self-assessment.
The course has a practical and functional approach. The objective from the very beginning is that the students use the type of language that they are going to need during their professional career. Different activities have been developed to help students to communicate effectively in a business environment by exposing them to a specific type of language that is used in this field. The end goal is for students to achieve an effective knowledge of the English language that can be used in real-life situations.
Being an online learning course, a large autonomous and personal workload is expected. Before starting each module, a teaching guide will be provided with detailed information about the objectives, the activities, the material needed and the schedule of activities and tasks to be carried out, as well as the submission deadlines for the assigned work. The student has to review the material of each module and do the assigned activities before the due date. To complement these activities, the students will also be expected to complete scheduled assignments and oral or written tests.
There will be a weekly tutorial session through Microsoft Teams, in which students who wish to do so will be able to consult any doubts they have. or questions that may arise. The schedule of this tutorial will be published by the teacher at the beginning of the course.
The USC Virtual Campus will be used for the publication of study materials and the activities.
Assessment will be as follows:
I. ORDINARY EXAM PERIOD (January)
Final oral and written exams
• Final written exam 80%
• Oral exam 20%
I.1.- Students who are retaking the course.
The assessment system for these students will be the same as for students in I above.
II. EXTRAORDINARY 2nd SITTING (July)
The same system which is outlined for the ordinary January exam opportunity applies for the July resit.
IMPORTANT NOTICE: In the event of fraudulent or plagiarised work or submissions in tests or exercises, the terms stated in art. 16 of the “Normativa de avaliación do rendemento académico dos estudantes e de revision de cualificacións” will be applied.
Inglés para la gestion empresarial II is a compulsory subject taught during the third semester of the Grado en Empresa y Tecnología and is worth 4,5 ECTS.
The workload for students should be around 113 hours devoted to personal and autonomous work. Broadly speaking, we could say that the average time of dedication to this subject is approximately 8 hours per week.
Regular completion of the assigned tasks is essential. Exercises and practical tasks are intended to consolidate the student’s learning.
Students are strongly recommended to make use of external resources in English, such as films, songs, the Internet and magazines, to increase their degree of exposure to the English language, not restricting themselves to the input provided.
It is also recommended that they study on a daily basis, rather than solely relying on one or two sessions per week to revise the entire course content.
Antonio Alvarez Rodriguez
Coordinador/a- Department
- English and German Philology
- Area
- English Philology
- antonio.alvarez [at] usc.es
- Category
- Professor: University Lecturer
Veronika Prokopova
- Department
- English and German Philology
- Area
- English Philology
- veronika.prokopova [at] usc.es
- Category
- Professor: Reader
| 01.20.2026 15:00-18:00 | Grupo /CLE_01 | Seminar 1 |
| 06.16.2026 15:00-18:00 | Grupo /CLE_01 | Seminar 1 |