ECTS credits ECTS credits: 4.5
ECTS Hours Rules/Memories Student's work ECTS: 74.2 Hours of tutorials: 2.25 Expository Class: 18 Interactive Classroom: 18 Total: 112.45
Use languages Spanish, Galician
Type: Ordinary Degree Subject RD 1393/2007 - 822/2021
Center Labour Relations School
Call: First Semester
Teaching: With teaching
Enrolment: Enrollable
The course analyzes the problems most directly related to performance, that is, it pays attention to the particularities that affect managers acting at the lower levels of the organizational structure, with direct competence and responsibility in the direction and control of work; in other words, this course pays attention to the application or utilization of the process. Among others, it pays attention to the following contents: time and motion studies and work scheduling, work measurement, work scheduling, work control, corrective action and rescheduling.
The discipline complements subjects related to Work Organization and Management: Work Organization and Work Process Design.
TOPIC 1: WORK PROCESSES. ELEMENTS OF WORK
TOPIC 2: WORK MEASUREMENT
TOPIC 3: DESIGN OF WORK PROCESSES
TOPIC 4: WORK SCHEDULING
TOPIC 5: CONTROL OF WORK PROCESSES
AGUIRRE DE MENA, RODRÍGUEZ FERNANDEZ, TOUS ZAMORA (2002): Organización Y Metodos de Trabajo. Ed. Pirámide
CRESPO, T. y PIÑEIRO, P. (2005): Producción.Planificación, programación e control. Scio. de Publ. da Univ. de Vigo
DAVIS, M. AQUILANO, N. y CHASE, R. (2001): Fundamentos de Dirección de Operaciones. Ed. McGraw Hill
DIAZ GARRIDO, GARCIA MUIÑA, MORA VALENTIN, REYES RECIO (2002): Ejercicios y Casos prácticos de Organización y Metodos de Trabajo. Ed. Civitas.
DOMÍNGUEZ MACHUCA, J.A. e outros (1995): Dirección de operaciones. Aspectos estratégicos en la producción y los servicios. McGraw-Hill.
DOMÍNGUEZ MACHUCA, J.A. e outros (1995): Dirección de operaciones. Aspectos tácticos y operativos en la producción y los servicios. McGraw-Hill.
FERNÁNDEZ SÁNCHEZ, E. e outros (2006): Estrategia de Producción. McGraw Hill
FERNÁNDEZ SÁNCHEZ, E. e VÁZQUEZ ORDÁS, C. (1995): Dirección de la Producción (vol. 2). Civitas
HEIZER, J. y RENDER, B. (2015): Dirección de la producción y de operaciones. Decisiones estratégicas (11ª ed.). Prentice Hall.
HEIZER, J. y RENDER, B. (2015): Dirección de la producción y de operaciones. Decisiones tácticas (11ª ed.). Prentice Hall.
MARTIN LOPEZ, ROBLES RABAGO, GONZALEZ DOMÍNGUEZ, CRESPO PEREZ (2002): Metodos de trabajo. Casos Practicos. Ed. Pirámide.
MIRANDA,RUBIO, CHAMORRO, BAÑEGIL (2005): Manual de Dirección de Operaciones. Ed. Thomson.
Contribution to the general competences of the degree:
- Locate, analyze, synthesize and manage different types and sources of information.
- Work individually and in teams.
- Present and defend adequately, orally and/or in writing, an issue or topic of a general nature or related to their specialty.
Contribution to the specific competences of the degree:
-Differentiate, describe and apply techniques, as well as make decisions in the organizational and human resources management field.
Specific competences of the subject:
Development of the ability to identify work operations, skills for performance scheduling and task assignment, as well as skills for performance monitoring and corrective decision making.
The content of the program will be developed in the theoretical and practical classes provided for this purpose, in which the basic bibliographical references for the study of each topic explained will be provided.
The course will have a virtual classroom and the Microsoft Teams platform will be used.
Lectures and practical sessions with problem solving, text commentary and case analysis, mainly face-to-face, in the established schedule and classrooms, using the virtual classroom for downloading materials and for the delivery of assignments. Tutorials may be face-to-face or virtual (through the virtual classroom messaging or Microsoft Teams).
The evaluation of the subject is carried out following a continuous evaluation process in which all the activities to be performed throughout the term are taken into account.
This evaluation will take into account aspects such as clarity and expository capacity, mastery of the terminology of the subject or active participation, with a weight in the final evaluation of 50% and a final exam focused primarily on the evaluation of the knowledge acquired, with a weight in the final evaluation of 50%.
In the case of fraudulent completion of cases, exercises or tests, the provisions of the "Regulations for the evaluation of the academic performance of students and grade review" will apply.
In order to pass the course, students must obtain a grade higher or equal to 5 (out of 10) in the exam and the aggregate grade of exam and activities must also be higher or equal to 5 (out of 10).
In case of not passing the course, the final grade will be the one obtained in the exam.
Attendance to both lectures and interactive classes is compulsory, unless the student is granted a dispensation of attendance following the Instruction N. 1/2017, of the General Secretariat, on the dispensation of class attendance in certain circumstances. Students who are granted the dispensation will be evaluated with a specific final exam that will account for 100% of the final grade.
Classroom hours: 36 (expository 22.5 and 13.5 interactive)
Non-face-to-face hours: 49
Final exam preparation: 25 h
Evaluation hours: 2.5
Total workload: 112.5 hours
Class attendance and participation
Analysis / resolution of cases and problems
Recommended readings